Raving Fan

Recently, I became a raving fan of a coffee shop in Roseville called J Arthur’s coffee.

I was watching the Social Network the other day and was struck by how obsessed Zuckerberg was with never crashing.

Mark Zuckerberg: “Without money the site can’t function. Okay, let me tell you the difference between Facebook and everybody else; we don’t crash, ever! If the servers are down for even a day our entire reputation is irreversibly destroyed.”

In order to create raving fans, great leaders know they can’t slip. Or at least, they have to earn your allegiance before slipping (mistakes always inevitably happen).

Since I’ve come to J Arthur’s, here’s what has happened:

1. They’ve never made a bad cup of coffee (unlike the inconsistency of chain stores). Each cup is hand crafted (manual brew), although you can get drip as well.
2. They value quality over quantity and speed.
3. The environment is incredible, clean, and comfortable.
4. They have great wi-fi, a ton of outlets, and lots of varied seating (which if you’re in school, work on a computer a lot, or write a lot, you know how important this is).
5. They have free refills.
6. They frequently provide free samples of different drinks.

I drive 10 miles south of where I live and usually need to head – past tons of other coffee shops – because I am a raving fan. This artisan coffee shop is that much better.

Leadership thought of the day: How are we creating raving fans? What is the one thing we can never let slip or else our reputation will be irreversibly destroyed?

New Series: One (Jesus)

Ground Zero kicked off a new series this week called One. Here is the overview of the series:

It starts with one. Knowing One. Going one direction. Reaching one. Doing one thing. Sometimes we get so caught up with the many that we forget it’s just about the one.

There is ONE Jesus.
There is ONE direction we are going to take you at Ground Zero.
There is ONE name of a person who is far from God.
There is ONE thing you can do right now to change yours or someone else’s life.

Don’t get lost in the many.
It’s time to focus on the one.

Week 1: One Jesus
Week 2: One Direction
Week 3: One Name
Week 4: One Action

In week one, we addressed how there is a big difference between knowing about Jesus and really knowing Jesus. But we did talk about how Jesus actually is, because we recognize a lot of students don’t know anything about him. And that’s okay!

We then taught through John 7:28-29: “Yes, you know me, and you know where I am from. I am not here on my own, but he who sent me is true. You don’t know him, but I know him because I am from him and he sent me.”

Jesus is saying: Look! I’m a man. You see me. You know where I live. You know where I come from. BUT, you don’t REALLY know me. Because if you did, you’d know that I am God.

And then he gets to the difference between just knowing about him and really knowing him: “If anyone is thirsty, let him come to me and drink. Whoever believes in me, as the Scripture has said, streams of living water will flow from within him.” John 7:37-38

We challenged students to really get to know Jesus this week by spending time with him and handed out Weekly One Guides to direct them to do so.

After the night was over, we had one young woman who wanted to really know more of Jesus, and chose to say Yes to knowing him more.