Three Tactics of Emotional Leadership

In a few days, I’m being asked to help lead a training for some of our campus leaders on leading with emotion.

As it approaches, I’ve had an opportunity to reflect on and summarize some of my learnings these past few months. In short, I have learned an incredible amount just by being a part of such a phenomenal church. One of the incredible aspects is that they truly want us (as paid ministry leaders and pastors) to lead, develop, empower, and train other “volunteers” to do and lead actual ministry.

So, in a short time, I’ve had to ramp up my learning on how to do this. It’s not natural, let’s be honest. Often, I feel like I need to be the one doing everything, deciding everything, and leading. Instead, we are called to raise up other leaders to expand the kingdom and reach others for Christ.

For this training, I’ll be asking people to focus on three tactics to improve how we develop people for ministry:

1. Environment: It is our responsibility as leaders to create an environment — an ethos.

 What do I mean by environment?
* What do people feel when they come to serve in your area?
* What do people get out of serving in your area?
* What kind of emotions are you conveying?
* How are you motivating people?
* Do people FEEL like they are making an impact, that they are being transformed, that they are a part of a unique community, that they are serving in ways God called them to?

Here’s a few ways to improve the ethos and environment:
a) Mottos/Mantras: It’s not a new idea to push simple or little phrases. Axiom by Bill Hybels is a great example. What are some ways to create mottos or mantras that you can rotate through? Don’t get so complex that people can’t remember.

What are mine?
* Prayer is our ultimate weapon
* Lean into grace
* All In (Seahawks)
* The Ground Zero Ethos
* Every Story is Known
* Hostile to Mediocrity

Put these on emails, documents, letters, and just say them over and over and over. Create an environment by creating mottos. Call them OUR team mottos.

b) Meetings
These are so key. This was a paradigm shift for me. In the past, I considered meetings to be secondary to one on ones. Now, I believe they are the pinnacle of my week and job. If these aren’t top-notch, I’ve failed. This is usually the ONE time I get to push vision, create an environment, teach or motivate.

Some things to consider:
* What are you attempting to accomplish? Devos are great, but don’t bore them with 10 minutes of details about some Philippians idea. Take a verse. Tie it into a motto. Push emotional energy. And go.
* If you have other people running your meetings, how are you training them? We love volunteers leading meetings, but honestly, I think we do more damage to others if these meetings are boring, scattered, and awful.
* Practice and Prepare: Don’t waste this time. Practice as if this was your sermon.
* Have other people check in on your meetings. What do they say about them?

c) Communication
Simple. Simple. Simple.
* Emails need to be clear, concise, and to the point.

2. People
a) “Motivate people as a unique individual.”
Elephant (Motivation) and the Rider (Tasky, Details)
* People is our job. And people are motivated, generally, by either having a clear-cut, detailed oriented plan (the rider) or through inspirational thoughts and stories (The Elephant).
* Do both. Motivate the Elephant and Direct the Rider. Provide details and inspiring stories.

b) Make People Better
People want to feel called. So improve them. Make them better!
“Your job is to not make people happy; your job is to get them better. Get them better and they start to get happy.”
* Raise the expectations and be clear.
* People want to be a part of something great.

c) Catch people doing the right things. Create heroes!
Ue specific names and specific situations to create heroes. Drop names whenever possible to make them feel like a hero!
* Don’t create heroes out of everyone. Don’t cheapen it. Only find successful heroes.

3. Intentional Thinking & Leadership Time
 The First 90 Days
* When I first started at EBC, I read The First 90 Days. I came up with a specific plan for the first week, the first 30 days, the first 60 days, and the first 90 days. It’s annoying to do. But I read it EVERY day. The point is, I spent time THINKING about how I was going to act and what I was going to do.

In other words, you NEED to set aside time to THINK about your LEADERSHIP.
* 6 x 6 (Bill Hybels): 6 tasks. 6 weeks

These are just some tactics I currently use to raise up other people for ministry.